SHIPPING AND ETC..

When will I receive my order?

Orders typically take 3-5 business days to ship. When sales and promotions are running, it will be announced that shipping may be extended. Shipping can take as long as 2-3 weeks processing time, not including delivery days. (Holiday’s or major restocks)

 

 Shipping prices may increase due to the size or weight of the package. when a package runs over 15 ounces the shipping price increase.

 

What shipping carrier is used?

B.Y.S Fantasy beauty typically uses USPS, but larger packages may go through UPS in some cases.

Shipping prices may increase due to the size or weight of the package. when a package runs over 15 ounces the shipping price increase.

 

Returning/Exchanging, Cancellation, Refunds?

You can cancel an order and receive a refund before any item is shipped out. Once the item is shipped out, there will be not refunded. We can exchange if products are unopened. B.Y.S FANTASY BEAUTY are not responsible for shipping cost. 10 days turnaround time for the item. for the exchange process start with email product and we will move forward from there. If there is any issue on our behalf, we will be happy to work with you be sure to have proof of any damage item so that we can work quickly.

 

What happened to my package? Once shipped and delivered (lost or stolen).

B.Y. S FANTASY BEAUTY is not responsible for packages after being shipped and delivered from our COMPANY. We suggest filing a claim with your local post office immediately after noticing a “delivered” notification to your email of SMS message of a package that has not been received. Packages may still be delivered after notifications are sent out. Call USPS/UPS to make sure there is no issue with package. If you suspect an item to be stolen, we are not responsible to replace any items. Please file a claim at USPS/UPS immediately.